General

Eventerprise.com is a global platform that connects transparently reviewed event-related businesses (event suppliers) with clients who want to organise an event (event hosts).

An event supplier (or vendor) is any business or individual that provides a service, product, or venue for any type of event – big or small; private or corporate; local, national, or international.

Eventerprise is vertically agnostic, so it doesn’t matter which category you fall in – a freelance photographer or a multinational event management company – there’s a place for you on our platform.

An event host is anyone – private or corporate – who needs to organise an event and who is looking for an event manager, agency, service, product, or venue to help create that event.

Since Eventerprise.com covers all event categories it doesn’t matter if you are throwing a kid’s 13th birthday party or hosting the next international convention of orthodontists – you will find the right event suppliers on our platform.

Our mission is to connect event service and – product providers, event managers, agencies, and venues (known as event suppliers or vendors) of all sizes to those who want to organise events ( known as event hosts). We do this by providing an elevated digital presence and accessible digital advertising to event suppliers so that event hosts can find, compare, connect with and rate them on one transparent platform.

Read our full mission statement.

Custom business profiles, created free of charge, enable event suppliers of all sizes and categories to showcase their service, product and venue offerings, as well as display verified reviews from their clients, making it easier for potential clients to find, compare, connect with and rate them.

Eventerprise has also made advanced digital advertising accessible to all event suppliers with rates far below those of agencies.

For the first time, event hosts can search for, compare, send requests for proposals and review event professionals on one transparent platform. Eventerprise saves you time and money by allowing you to find and connect with reviewed and rated event suppliers in one place. And best of all – it’s completely free to use.

You also have the option to use our EventerRFP product which allows you to send off a quote or proposal request to multiple event suppliers.

Event hosts:

If you are an event host the Eventerprise platform is completely free to use.

Event suppliers:

If you are an event supplier you can either use the free basic account or upgrade to a paid premium account. We’ve made it super easy to test drive our premium features by including a free trial option that gives you 30 days’ no-obligation access. You can find out more here.

Our add-on products like EventerAds do incur a cost but at a much lower rate than agency advertising and it is totally up to yourself if you need some extra Eventerprise fuel.

Eventerprise is a Swiss-registered company with hubs across 4 different continents. Our operational hub is based in Cape Town, South Africa.

+27 (0) 21 202 2250

Via email:

[email protected]

Via our web form

http://eventerprise.com/contact

Via our social media platforms:

Twitter

Facebook

Pinterest

Instagram

LinkedIn

Registered address:

Eventerprise AG

6 Stettbachstrasse

Dübendorf 8600

Switzerland

Cape Town operational hub:

Eventerprise Pty (Ltd)

Mason’s Press Unit 120

7 Ravenscraig Road

Woodstock 7915

Cape Town, South Africa

Event Hosts

  1. Navigate to www.eventerprise.com
  2. Click on ‘register’ in the top right-hand corner of the menu bar.
  3. Sign up with your Facebook, Google, or email account.
  4. You will receive an activation email sent to the email address you registered with.
  5. Please verify your email address and remember to check your junk/spam folder if it’s not in your inbox.

 

Once you have verified your email address you will be taken straight to your Eventerprise dashboard and you can start searching for event suppliers.

You can search by:

  •         Location – in your area, nationally or internationally
  •         Name – of a particular supplier
  •       Requesting a quick quote or a detailed proposal from multiple event suppliers using our EventerRFP process.

Eventerprise is an industry specific platform that allows you to compare reviewed and rated event suppliers in a transparent manner. That means you can find trusted suppliers much faster and with far less risk than searching Google for unverified options.

Each supplier profile has a connect button which you can use to send personalised messages to the supplier with options for a return email address and mobile notifications.
You can also send requests for quotes or proposals directly to a supplier by simply clicking the ‘request a quote’ button on their profile and filling in a quick form.

Click on the EventerRFP link and fill in your event requirements. The details will be sent to a selection of qualified event suppliers who contact you directly with their proposals.

You will find a review section on each supplier’s profile. Simply enter your email address and name and click ‘review’. You will be taken to a 3rd party site – for verification purposes – where you can leave your review. Your review will reflect on the supplier’s profile once approved.

Event Suppliers

An EventerProfile is a custom online profile created for your business free-of-charge by us. Use it to showcase all your distinctive service and/or product offerings, collect feedback from your clients and display any awards or industry accolades you have received.
With an EventerProfile you are much more visible online making it easier for potential clients to find you, contact you and request proposals from you.

  1. Navigate to the pricing page.
  2. Choose between a free trial or a premium account.
  3. Sign up with your Facebook, Google, or email account.
  4. You will receive an activation email sent to the email address you registered with.
  5. Please verify your email address and remember to check your junk/spam folder if it’s not in your inbox.

 

Once you have verified your email address you will be taken straight to your Eventerprise dashboard.

After you have registered and verified your email address you can log into your Eventerprise account by clicking on ‘Login’ in the top right hand corner on Eventerprise.com.

Once you have logged in you will be taken to your dashboard. Click on the edit button next to your business name to go to the inline editor. Fill in the various fields and upload images and videos of your services and products.

We recommend you add as much detail as possible and invite your top clients to add their reviews – it will boost your digital presence and make it easier for new clients to find you.

Here’s a short checklist to get you started:

Images: “A picture is worth a thousand words”. Good quality, relevant images will make your profile more engaging and informative, increasing your lead generation opportunities.

Videos: “If a picture is worth a thousand words, a product video could very well be worth a thousand sales”. Consumers are 50% more likely to buy after watching a product video.

Categories: Display the main areas your business operates in and make sure potential clients can find you when they search for that criteria.

Keywords: Take the category labels one step further and increase your chances of being found. Add all your unique offerings, including specialised services and products, niche venues and special equipment.

Reviews: 90% of consumers are influenced by feedback from other consumers. Show the world your customer reviews and build the trust that leads to more business.

Once your profile has been created you can log into your account and in your dashboard click on ‘edit’ next to your company name. You will be taken to an inline editor where you can edit each item by simply clicking on it.

As part of our mission to connect the world of events we create free profiles for qualified event-related businesses that have been recommended to us or come to our attention. We only use publicly available data to create the profile and it is fully editable by you.
If you feel that an Eventerprise profile does not add any value to your business you are welcome to delete it by logging into Eventerprise.com and clicking the delete button in your dashboard. Alternatively contact us at [email protected] and we will remove it for you.

A basic Eventerprise profile is free forever but has less features and functionality than a premium profile. Premium profiles are accessed via paid subscription and can be test driven with a free 30-day trial. For a full list of comparisons visit www.eventerprise.com/pricing

To upgrade from a basic to a premium account log into your account and navigate to www.eventerprise.com/pricing and choose the premium option.

You can downgrade your subscription at any time by contacting us on [email protected] When doing so, you will receive either a pro-rata charge or refund, depending on the cost of your new subscription.

Log into your Eventerprise account and click the delete button in your dashboard. Alternatively contact us at [email protected] and we will remove it for you.

First of all, make sure that all your profile details are up to date and that you are using quality copy, images and video in your profile. The more reviews you have the more you will stand out as well.
Our EventerAds advertising solution puts advanced digital advertising within the reach of any event business, no matter what its size. Now you can reach a targeted audience on and off the Eventerprise platform without spending an arm and a leg.

Your Eventerprise account dashboard helps you track your profile’s performance, manage requests for proposals or quotes, request reviews from clients and allows you to edit or delete your profile.

Log into your Eventerprise account and navigate to your dashboard (click on ‘account’ in the top right hand corner of the menu bar if you are not automatically taken to your dashboard). Click on settings and insert your current password and then your new password twice and save.

To change your account (login) email address contact us at [email protected]

Like so many other things in life there are no guarantees of exactly how may business leads you will get. At the end of the day, it depends on the quality of your service or product and how much effort you put into your online presence. What we can guarantee you is that your presence on a transparent platform will not only make you more visible to potential clients, our independent review system will make them trust your more than ever before.

In order to send a quote or proposal request all potential clients (event hosts) have to register on Eventerprise.com. Any abuse or misuse of the request or communication channels may result in a host being blocked. If you discover any such abuse or misuse please let us know at [email protected]

You can use the social share buttons on your Eventerprise profile or download a PDF version which you can attach to an email.

Each event supplier profile displays a selection of Eventerprise badges that gives visitors and potential clients a snapshot view of a particular supplier’s status and accomplishments. Find out more about all the badges you can display here.

EventerScore is the world’s first digital analysis tool for event-related businesses. It helps event professionals to measure the quality of their online presence against key metrics, such as SEO ranking, social media activity and domain authority.

By comparing their digital performance to benchmarks within specific event categories event professionals can make the improvements that will grow their business.

Reviews

90% of clients are influenced by feedback from other consumers. Good reviews show potential clients that they can trust you to deliver on your promises.

Just forward the link to your Eventerprise profile to your clients and ask them to leave a review.

We use an independent review mechanism to ensure that all reviews are verified and adhere to our guidelines before being published.

We understand how disheartening a bad review can be. However, as part of Eventerprise’s commitment to being an impartial platform for the events industry, we encourage all reviews – good and bad. Negative reviews are opportunities to delight your client by fixing what went wrong and taking your service or product offering to a higher level.

In the interests of fairness where reviews fall below a 2- star rating, a supplier will be given an opportunity to discuss the rating independently. The review will remain unpublished for a period of 72 hours to allow such a response. At the end of the 72-hour review period, the review will be published.

Although we believe that all feedback is valuable we do have guidelines and minimum standards in place for reviews. For starters, we do not tolerate profanity, hate speech, racism, threats, or personal insults. Reviews need to be unbiased and relevant to a service, product or venue provided by a supplier on the Eventerprise platform. Off-topic or fraudulent reviews will be removed.

No duplicate or promotional content are permitted in a review – content copied from elsewhere on the internet and any form of advertising will be removed. We also expect reviews to respect personal information such as financial information and other personal details.

Please note that Eventerprise reserves the right to remove a review at any time for any reason.

Submitted reviews are first verified for authenticity and validity before they are published on Eventerprise.com. This may mean a delay of up to 24 hours.

We accept both credit card and EFT payments. If you prefer doing an EFT please email us on [email protected] so that we can forward the relevant banking details and documentation to you.

Subscriptions vary between $59 and $69 per month. To view all the options in your preferred currency, see our pricing page.

Most definitely. We discount the monthly fee with 20% if you pay for the whole year in advance. Nice!

You can choose between a monthly or a yearly plan. Further details on our pricing page.

You can upgrade or downgrade your subscription at any time by emailing us at [email protected] When doing so, you will receive either a pro-rata charge or refund, depending on the cost of your new subscription.

Your subscription will automatically renew, unless cancelled with at least three (3) days’ notice. Please see our Terms & Conditions for further information.

Simply click the cancellation button in your dashboard or email us at [email protected]

If you have received a discount or promotional code, you can insert it into the promotional code field when you sign up for a paid subscription.

Safety & Privacy

This is a summary of the most frequently asked privacy questions. For more information read our detailed privacy policy.

Our primary goals in collecting information are to provide the best possible experience to users of Eventerprise.com. We use the following information to improve our services to you:

 

When you sign up for an Eventerprise account, we keep the basic information that you give us. This can include your:

  • Name
  • Email address and password
  • Contact details
  • Country

We store and protect what you create using our services. This can include:

  • Messages and requests for proposals/quotes you send to suppliers on the Eventerprise platform
  • Contacts you add to your Eventerprise profile
  • Business descriptions and other details that you add to your supplier profile
  • Photos and videos you upload to your supplier profile
  • PDFs and other documents you upload to your profile

When you use our services – for example, do a search on Eventerprise, or read one of our blog posts – we collect data to make these services work for you. This can include:

  • Things you search for
  • Eventerprise profiles you visit
  • Ads you click on
  • Your location
  • Device information
  • IP address and cookie data

We use your personal information to contact you with Eventerprise newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications.

Aggregate Information

We may share aggregated information that does not include personal information with third parties for industry analysis, demographic profiling and other purposes.

Service Providers

We may employ third party companies and individuals to provide services on our behalf (e.g. maintenance services, payment processing, or web analytics). These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Eventerprise Partners

We may also provide personal information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications.

Compliance with Laws and Law Enforcement

Eventerprise cooperates with government and law enforcement officials to enforce and comply with applicable law worldwide. We are obligated to disclose any information to government or law enforcement officials or private parties that we believe necessary or appropriate to respond to claims and legal process to protect the property and rights of Eventerprise or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to be illegal, unethical or legally actionable activity.

Business Transfers

Eventerprise may sell, transfer or otherwise share some, or all of its assets, including your personal information, in connection with a merger, acquisition, reorganization or sale of assets, or in the event of bankruptcy.

All credit card payments are processed via Stripe, a US-based payment processing system voted under the top 5 in the Forbes Cloud 100. Eventerprise does not store any financial information on its servers. Learn more about Stripe’s secure infrastructure.

Eventerprise is deeply committed to respecting and protecting your right to privacy and takes your privacy seriously. Eventerprise does not store any financial information on its servers and all credit card payments are processed via Stripe. Learn more about Stripe’s secure infrastructure.

Since Eventerprise neither provides any event services, products or venues itself, nor acts as an agent for either suppliers or hosts, it is the responsibility of event suppliers to fulfil the obligations of any agreements. Eventerprise’s role is solely to facilitate the connections between suppliers and hosts.
We believe that transparent reviews on an independent platform is the best way to keep event suppliers accountable for the quality of their services and/or products. Suppliers who love delighting their clients will thrive on the reviews they gather, while those with something to hide will disappear.

It is a supplier’s responsibility to obtain any insurance as required by law or otherwise related to any profile, communication or transactions made via Eventerprise. Eventerprise recommends that suppliers obtain appropriate insurance for their ‘service / product / venue’ and that they review their policy on a regular basis.

You can report any abuse or misuse of Eventerprise.com or any of its products or services to [email protected]

Any supplier that supplies misleading information will be removed and banned from Eventerprise.com and all its products and services.

Eventerprise is a public platform that purely exist as a facilitator of transparent connections between event hosts and suppliers. We are not involved in any event businesses ourselves which makes us truly neutral and independent.

Community Centre

EventerHub is the Eventerprise blog where we publish articles, infographics, videos and short posts with interesting and informative news about all aspects of the global events industry. We cover everything from sales and marketing to technology and leadership. So if you want to stay up to date with the latest and the greatest from the world of events go check it out at www.eventerprise.com/blog

Since we are all about giving everyone a voice let us know if you have something interesting to share with our community of event lovers and event professionals. Get in touch with us at [email protected] and we’ll help you get your story and name out there.

You can find all our blog posts with tons of useful information and the latest news from the world of events at www.eventerprise.com/blog

Our EventerHub blog – www.eventerprise.com/blog – is updated on a daily basis with interesting and informative content for event professionals. We cover all the areas that impact on an event-related business, including the latest trends in sales, marketing, technology and leadership.

In addition to our regular investor newsletters we also publish all our investor related content on our blog. You can access all of our previously published investor content at www.eventerprise.com/blog/category/investor/

Yes, we love sending our supporters useful content that adds value to their lives.

Subscribe to our supplier newsletter to receive monthly updates about the latest trends and insights from the world of events.

If you are interested in potential investment or collaboration opportunities, you can sign up for our investor newsletter.

Investors

For some background information on Eventerprise navigate to our dedicated investor page. To stay up to date with the latest developments and opportunities at Eventerprise sign up for our investor newsletter.

For any further investor or collaboration related queries get in touch with [email protected]

Policies & other info

What do i do if I have some more questions ?

Please use our comprehensive help desk for anything Eventerprise related that you can’t find the answer to.