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San Francisco, United States

Lithium

Date Founded: 2001
Strengths:
  • Centrally control more customer touchpoints
  • Power more meaningful personal conversations
  • Understand customers more deeply through data
Years18

The Lithium engagement platform comprises Online Community, Social Media Management and Messaging products for social customer service, social support and social media marketing teams to listen, respond and act on customer conversations – creating deep relationships and fostering brand loyalty and advocacy.

With over 15 years of expertise, Lithium has a massive digital footprint with approximately 480 million new digital interactions analyzed daily, 100 million monthly visitors across its Online Communities, and 850 million online profiles scored.

The best Fortune 1000 companies in the world trust Lithium to help them build closer, more personalized and trusted relationships with their customers.

Rating & Reviews

Date Founded: 2001
Strengths:
  • Centrally control more customer touchpoints
  • Power more meaningful personal conversations
  • Understand customers more deeply through data
Years18