Updated July 26, 2019
Most of all, we value your privacy. We do not sell, rent, loan, or give your email address or other personal information to anybody without your express permission.
As used in this policy, the terms "using" and "processing" information include using cookies on a computer, subjecting the information to statistical or other analysis and using or handling information in any way, including, but not limited to collecting, storing, evaluating, modifying, deleting, using, combining, disclosing and transferring information within our organization or among our affiliates within the United States or internationally.
Our Policy Towards Children
The Service is not directed to persons under 13. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with Personal Information without their consent, he or she should contact us, immediately, at [email protected]. If we become aware that a child under 13 has provided us with Personal Information, we will delete such information from our files.
Information Collection and Use
Our primary goals in collecting information are to provide and improve our Site, services, features and content, to administer your use of our offering (together, the "Service") and to enable users to enjoy and easily navigate the Site.
Personally Identifiable Information
If you choose to create a Listing or make a booking, you must register via the Site to create an Account. When you (i) register with us through the Site to become a “SUPPLIER” or “HOST”, (ii) choose to add information to your profile webpage or (iii) create a Listing, we will ask you for personally identifiable information. This refers to information about you that can be used to contact or identify you ("Personal Information"). Personal Information includes, but is not limited to, your name, company name (if applicable), phone number, credit card or other billing information, email address and home and Venue postal addresses, as applicable. We use your Personal Information mainly to provide the Services and administer your inquiries.
You may register to use the Services directly via the Site or by logging into your account with certain third party social media or social networking services ("SNS") via the Site, as described herein. If you decide to register through an SNS, we will extract the Personal Information you have provided to the SNS (such as your name, email address and other information you make publicly available via the SNS) from the account you have with the applicable SNS and use that information to create your Account. The specific information that we extract may depend on the privacy settings you have with the SNS. By accessing our services and connecting through an SNS, you consent to our accessing and collecting the Personal Information that you have provided to the SNS.
We also collect the other information that you provide as part of registration, creation of Listings and the administration and personalization of your profile webpage (e.g., without limitation, postal code (on its own) and individual preferences) ("Non-Identifying Information").
We use your Personal Information (in some cases, in conjunction with your Non-Identifying Information) mainly to provide the Services, complete your transactions, and administer your inquiries.
Certain Non-Identifying Information would be considered a part of your Personal Information if it were combined with other identifiers (for example, combining your postal code with your street address) in a way that enables you to be identified. But the same pieces of information are considered Non-Identifying Information when they are taken alone or combined only with other non-identifying information (for example, your viewing preferences). We may combine your Personal Information with Non-Identifying Information and aggregate it with information collected from other EVENTERPRISE Users (defined below) to attempt to provide you with a better experience, to improve the quality and value of the Services and to analyze and understand how our Site and Service are used. We may also use the combined information without aggregating it to serve you specifically, for instance, to deliver a product to you according to your preferences or restrictions.
We also use your Personal Information to contact you with EVENTERPRISE newsletters, marketing or promotional materials and other information that may be of interest to you. If you decide at any time that you no longer wish to receive such communications from us, please follow the unsubscribe instructions provided in any of the communications.
Emailing Via an EVENTERPRISE Account
As part of the Services, SUPPLIERS and HOSTS may communicate with each other through the use of their Accounts. Where a SUPPLIER or HOST has selected the option of adding an email address to an online form, the message they create in the corresponding template will be sent from EVENTERPRISE to that email address on their behalf.
Identity theft and the practice currently known as "phishing" are of great concern to EVENTERPRISE. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your Account login information in a non-secure or unsolicited e-mail or telephone communication.
Information Sharing and Disclosure
SUPPLIERS and HOSTS
If you create a Listing, EVENTERPRISE Users will see the content of your Listing and your contact information. You can choose what Personal Information you provide as part of your Listing. We recommend that you guard your sensitive information. As a HOST, if you request a Service/Product/Venue, request a quote or make a booking via the Services, we may share your name, phone number and email address with the applicable SUPPLIER in order to fulfil your request or booking, as applicable.
If you place an order / request a service or make a booking of a venue via the Services, we will share your Personal Information, including, but not limited to, your name and email address, as well as other information about your booking / request / order, (e.g. the number of attendees, the type of event) with the applicable SUPPLIER so that such SUPPLIER can coordinate the booking / request / order with you.
Aggregate Information and Non-Identifying Information
We may share aggregated information that does not include Personal Information and we may otherwise disclose Non-Identifying Information and Log Data with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain your Personal Information.
We may employ third party companies and individuals to facilitate our Service, to provide the Services on our behalf, to perform Site-related services (e.g., without limitation, maintenance services, database management, payment processing, web analytics and improvement of the Site's features) or to assist us in analyzing how our Site and Service are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We may also provide Personal Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you. You can, at any time, opt out of receiving such communications.
HOSTS and SUPPLIERS may link their Accounts with certain SNS. In these instances, with your permission and on your behalf, we will share information about your activities on the Site and Service, which may include your Personal Information, including, but not limited to, information contained in any Listings, with the applicable SNS. Through use of such services' APIs, as stated above, we also receive certain information (which may include your Personal Information) in accordance with the privacy settings you have set in your SNS account, if any. Other than what we may share with the SNS in connection with your linking of accounts, the personal information an SNS has about you is obtained by the SNS independent of our Service. Other services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other services you use.
Compliance with Laws and Law Enforcement
EVENTERPRISE cooperates with government and law enforcement officials and private parties to enforce and comply with the law worldwide. We will disclose any information about you to government or law enforcement officials or private parties as we, in our sole discretion, believe necessary or appropriate to respond to claims and legal process (including but not limited to subpoenas), to protect the property and rights of EVENTERPRISE or a third party, to protect the safety of the public or any person, or to prevent or stop activity we may consider to be, or to pose a risk of being, illegal, unethical or legally actionable activity.
EVENTERPRISE may sell, transfer or otherwise share some or all of its assets, including your Personal Information, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy.
By establishing an Account with Eventerprise, you agree to receive communications from us, including via e-mail, text messages, and push notifications.
If you wish to not receive any promotional emails from Eventerprise please email [email protected] or follow the unsubscribe options in the promotional emails.
You may not be able to unsubscribe from receiving essential Service-related and Account-related informational (transactional) emails from Eventerprise. If you do wish to unsubscribe from such emails, please send your request to [email protected] with subject line: “Unsubscribe from Eventerprise Transactional Emails”. Please note that unsubscribing from such emails will impact your use and enjoyment of our Site and Services and will impact your communication with us and/or Brands.
You acknowledge that you may incur additional charges or fees from your wireless provider for these communications, including text message charges and data usage fees, and you acknowledge and agree that you are solely responsible for any such charges and fees and not us.
You may opt-out of receiving promotional or marketing messages and calls from Eventerprise at any time by sending an email to [email protected].
You may opt-out of receiving all messages or calls from Eventerprise (including informational or transactional messages) by sending an email to [email protected] - however you acknowledge that opting out of receiving all texts may impact your use of the Eventerprise Services. If you ever want to opt back in, just send an email to [email protected] with the subject STARTALL (if you have opted out of all emails, texts and calls) or START (if you have opted out of promotional marketing texts and calls only).
You can opt out of receiving push notifications through your device settings. Please note that opting out of receiving push notifications may impact your use of our Services.
Changing or Deleting Your Information
All SUPPLIERS and HOSTS may review, update, correct or delete the Personal Information in their registration profile by contacting us. If you completely delete all such information, then your account may become deactivated. If you would like us to delete your account in our system, please contact us at [email protected] with a request that we delete your Personal Information from our database. We will use commercially reasonable efforts to honor your request. We may retain an archived copy of your records for a limited time, as required by law. However we will retain anonymized and aggregated data for our business purposes.
EVENTERPRISE is very concerned with safeguarding your information. We are not in the business of providing information security. We do employ limited data security measures, such as encryption, on some but not all systems. Do not provide your personal information if you are concerned with its disclosure.
We will make any legally required disclosures of any breach of the security, confidentiality, or integrity of your unencrypted electronically stored "personal data" to you via email or conspicuous posting on the Site in the most expedient time possible and without unreasonable delay, insofar as consistent with (i) the legitimate needs of law enforcement or (ii) any measures necessary to determine the scope of the breach and restore the reasonable integrity of the data system.
FOR OUR EUROPEAN USERS: YOUR GDPR RIGHTS
NOTE: We collect, store and process the following personal data, as defined in the GDPR, which is similar to Personal Data, defined above, as part of the browsing and registration process. This information may include information such as your computer's IP address, in the United States and locations around the world - browser type or the webpage you were visiting before you came to our Site, pages of our Site that you visit, the time spent on those pages, information you search for on our Site, access times and dates, and other statistics. When you register for our service/platform, we may, in addition, as applicable, store and process your name, email address, business address, company title, company email address, or home address. We do not sell your personal data to third parties, but we do allow our partners to have access to such personal data to assist us in fulfilling our responsibilities to you.
If you are a European resident or a visitor to Europe and you access our platform from a location in Europe, you have the right to:
Request access to your personal data. This enables you, the data subject and owner of the personal data, to receive a copy of the personal data that we are storing on you and to check that we are lawfully processing it.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we are storing on you corrected, though we may need to verify the accuracy of the new data you provide to us.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where we no longer need your personal data and no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have objected to our processing your personal data or where we are required to erase your personal data to comply with local law. Notwithstanding, we may not always be able to comply with your request for erasure for specific legal reasons which we will communicate to you, if applicable, at the time of your request.
Object to Processing. You may object to our processing of your personal data even if we are relying on a legitimate interest (e.g., billing or other contractual provisions) and there is something about your particular situation which makes you want to object to such. You also have the right to object where we are processing your personal data for direct marketing purposes. We will provide you with the reasons why we need to continue to process your personal data.
Request restriction of processing of your personal data. You may ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. This right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
Request not to receive promotional emails from us. If you wish to not receive additional promotional emails, which you initially consented to as part of the registration process, from Eventerprise please email [email protected] or follow the unsubscribe options in the promotional emails.
Withdraw consent at any time to process your personal data. You may withdraw your consent at any time to our access to and use of your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
Links to Other Sites
Our Site contains links to other websites, online services or applications (each a "Third Party Service"), e.g.:
- Your Account may be linked to an SNS;
- There may be advertisements served to you within the Site; or
- You may be brought to the website of our third party payment processors.
If you click on another third party link, you will be directed to that third party's website or online service. The fact that we link to a Third Party Service is not an endorsement, authorization or representation of our affiliation with that third party, nor is it an endorsement of their privacy or information security policies or practices. We do not exercise control over Third Party Services. Such Third Party Services may place their own cookies or other files on your computer, collect data or solicit personal information from you. Other websites and online services follow different rules regarding the use or disclosure of the personal information you submit to them. We encourage you to read the privacy policies or statements of the other Third Party Services you visit.